Rights & Grievances

Individuals receiving services at Journey Mental Health Center are informed of their treatment rights and the process for resolving complaints at the time of intake and on an annual basis thereafter.

You have the opportunity to express your dissatisfaction with Journey and/or its services – and to receive a resolution to your grievance in a timely, fair and respectful manner. Procedures have been established that are consistent with standards set forth under applicable provisions of Wisconsin statute and administrative code.

Your Treatment Rights