Billing & Insurance

Journey currently participates with these insurers:

Commercial insurance

  • Group Health Cooperative – South Central Wisconsin
  • Quartz Health Solutions
  • The Alliance Network Plans


  • Wisconsin Medicaid/Badgercare (Non-managed)
  • Wisconsin Medicaid/Badgercare (Managed)
  • Quartz – Badgercare
  • Group Health Cooperative – South Central Wisconsin – Badgercare
  • I-Care – SSI Managed Care, Partnership, and Family Care
  • MyChoice/Care Wisconsin – SSI Managed Care, Partnership and Family Care


  • Medicare (non-managed)
  • Medicare (managed)
  • MyChoice/Care WI Medicare Dual Advantage (HMO-SNP)
  • I-Care Medicare (HMO-SNP)

Additional Information

Other insurance plans may be accepted depending on the funding for the program in which you are receiving services. Your Program Manager is an excellent resource for additional information regarding further options within the program.

Please note: Journey offers a sliding fee scale for services not covered by insurance or other benefits. A representative from the Billing Department will work with you before and during your treatment plan to help develop a realistic funding plan that meets your personal circumstances. He or she will assist in verifying your insurance coverage and any required deposits or co-payments. In the event you have public funding, we will assist you in accessing that funding.

Billing/Payment Questions
Please do not hesitate to call us with questions regarding your bill. We are happy to explain the information on your bill or answer any questions you may have. Our Billing Department can be reached at (608)-280-2691.

older couple using an ipad
Journey Mental Health staff member working at a computer, smiling

Contact Information

Please contact our Billing Department with questions regarding billing or accepted insurance plans.
Call either numbers below or fax (608) 280-4797.